PERIPICCOLI High Quality Wooden toy and more

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How to Order for Customers in Belgium

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How to order our stock.
You can send email to us including the product name, the price and the quantity.
Please inform us your name and phone number.
After we receive your order, we will inform you how to pay via bank transfer.
For the product which can be paid by Eco-cheque and Ecopass, you can pay when you collect the products.

We will arrange the date for the collection in Uccle.

How to order (non stock items)

Please place your order by the deadline of our monthly catalogue. Since we send orders from all the customers at once, you can collect your ordered products around the end of ordered month to the beginning to the next month. (exception of Burleigh dishes)
When you place the order please let us know the product code, the name of the product (if mentioned), the quantity of order, your name, telephone number, and your email address.
We will send you an order confirmation with the total payment amount. We accept only bank payment at the moment.
When we can confirm your payment by 15th of every month, we will place the order.
When we have received your products we will let you know by email.
At the moment we do not send the products by post within Belgium. We will give you some dates for collection. For those who are busy during the weekdays, we will make available dates on weekend for collection as well. Please bring your own bag if possible.
For more details please continue reading below.

Regarding the product delivery date

Since we will place an order to the wholesaler at once we cannot guarantee any specific date for us to receive the products from the wholesaler. If you have a specific date to give gifts for birthday etc, please place an order a month before. For example, if the birthday is in the middle of February, we would suggest placing an order from January catalogue.

Payment

If we cannot confirm your payment, we will try to contact you by email or phone in case of some trouble with email system or bank system. If we cannot communicate with you and we still cannot confirm your payment, we are afraid that we cannot place an order for you for that month.

Exchange and return


Since we place an order only by customer’s request, we cannot accept product return and exchange.
Only in case the product is not perfect condition, we will be happy to accept returns and exchange. Please accept that it would take some time to exchange the products.

Gift wrapping


We do not have any gift wrapping service at the moment. When you come to collect the ordered products please bring your own bag if possible.
[PR]
by peripiccoli_eng | 2011-02-21 04:47 | How to order